Employees are also expected to lead by example and demonstrate the highest level of ethics. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.Įmployees at all levels are expected to effectively work together to meet the needs of the community and the organization through work behaviors demonstrating the City’s Values. The omission of the specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Note: The functions and duties listed are intended only as illustrations of the various types of work that may be performed. May be required to respond afterhours, including holidays and weekends, in the event of an emergency.īe physically present in attendance at the worksite while on duty. Maintains the integrity, professionalism, values and goals of the Upper Missouri River Regional Dispatch Center by assuring that all rules and regulations are followed, and that accountability and public trust are preserved. Prepares accurate and detailed reports and required paperwork.įollows City of Williston employee handbook and policies and procedures.
Reviews Emergency Dispatch shift activities, reviews dispatch records and files and prepares incident reports and summary reports.Įvaluates staffing needs and adjusts work schedules to meet estimated workload demand.
911 dispatch driver#
Queries, enters, modifies, and clears information in local, state, and national computerized databases such as the National Crime Information Center (NCIC) and the Department of Motor Vehicles (DMV) pertaining to arrest warrants, driver record/history, stolen property, other similar data and transmits relevant information to field units.Īssists with the administrative responsibilities to include gathering data for statistical analysis creating and reviewing policies and procedures and assists with the completion of strategic management plan goals Makes minor repairs to communication systems, analyzes problems and makes referrals to appropriate sources of service and prepares information subpoenaed for court.Īssists dispatchers with difficult and complex calls and dispatches serves as the technical expert over complaint-taking and dispatching operations conducts quality assurance reviews of calls and dispatches and operates a telephone and radio console to respond to a variety of emergency and non-emergency services and complaints when needed. Responsible for the effective supervision and administration to include staff development and administers training of staff and new hires, performance management, employee relations, prioritizing and assigning work and related activities and approving and monitoring leave requestĮnsures the operational readiness of equipment related to the 911 emergency telephone system, user and affiliated agency radio systems, and the department’s computer aided dispatch system (CAD). Oversees the operations, activities, and personnel on an assigned shift to ensure compliance of established guidelines, procedures, and policies ensures appropriate staffing levels are maintained creates seating assignment rosters prepares and conducts role call briefings to maintain awareness of relevant events. Supervision Exercised: Exercise supervision over on-duty dispatch personnel. Supervision Received: Operations Manager, Executive Director Provides dispatch and other communication support services for situations involving police, deputies, fire, emergency medical and other city/county public safety responders. Summary: Under general supervision, this position supervises a dispatch shift for the Upper Missouri River Regional Dispatch Center.
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